NS-ISO/IEC 20000-2:2019 PDF

NS-ISO/IEC 20000-2:2019 PDF

Name:
NS-ISO/IEC 20000-2:2019 PDF

Published Date:
10/01/2019

Status:
Active

Description:

Information technology — Service management — Part 2: Guidance on the application of service management systems

Publisher:
Standards Norway NS-ISO/IEC Series

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

ADOPTED_FROM:ISO/IEC 20000-2:2019

This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

Number of Pages :	76
Published :	10/01/2019

History

NS-ISO/IEC 20000-2:2019

NS-ISO/IEC 20000-2:2019

Published Date: 10/01/2019

Information technology — Service management — Part 2: Guidance on the application of service management systems

NS-ISO/IEC 20000-2:2012

NS-ISO/IEC 20000-2:2012

Published Date: 06/01/2014

Information technology — Service management — Part 2: Guidance on the application of service management systems

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